Creator Health Rating Guide
In January 2026, TikTok Shop officially retired the legacy Violation Points framework in favor of the **Creator Health Rating (CHR)**. This transition marks a shift from reactive penalties to a predictive, health-centric assessment of merchant accounts.
"The rollout of the CHR system (January 12-19, 2026) represents ByteDance's move toward a dynamic reputation score. Every account now starts with a baseline of 200 points, where real-time deductions are calibrated based on the intent and frequency of policy breaches."
Source: TikTok Shop Academy Compliance Update, 2026.
1. How the 200-Point Baseline Works
Unlike the old system where you "accumulated" points toward a ban, the CHR is a depleting resource. Every merchant begins with 200 points. Minor infractions (SLA delays) result in small deductions, while "Integrity Violations" (Counterfeit/Fraud) cause catastrophic drops. If your CHR falls below **48 points**, the platform triggers an immediate, permanent deactivation.
2. Real-Time Reputation Tracking
The CHR system is refreshed every Monday. It utilizes the **Account Health Report** to provide merchants with a predictive "Risk Grade." If your grade moves from 'Healthy' to 'Moderate Risk,' the algorithm automatically applies a 14-day traffic throttle to your shop tab listings to mitigate potential buyer disappointment.
3. Rehabilitating Your Health Rating
The new system allows for "Health Rehabilitation." If you successfully appeal a deduction or complete a **Corrective Action Plan (CAP)**, the platform now issues "Restoration Credits." Our agency specializes in managing these rehabilitation audits to ensure your shop maintains the 150+ point threshold required for FYP eligibility.
Is your CHR dropping?
Don't wait for the 48-point deactivation threshold. Let our specialists audit your weekly health report and restore your reputation score.
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