24-Point Ban Anatomy

The TikTok Shop violation point system is the ultimate commerce filter. Reaching 24 points triggers a **Permanent Deactivation** of your Seller Center profile and a 90-day freeze of your settlement balance. To survive, merchants must understand the rolling window and the weight of specific policy triggers.

1. The 180-Day Rolling Window

Violation points on TikTok Shop are not permanent; they operate on a rolling 180-day cycle. Each point deduction expires automatically 180 days after the date of issuance. However, the system calculates your "Account Health Score" in real-time. If you accumulate 24 active points before the earliest ones expire, the "Permanent" ban is triggered instantly by the algorithm.

2. Point Weight Taxonomy

Not all violations are equal. TikTok categorizes points by the severity of the threat to the ecosystem:

• Minor (1-4 Points): Late dispatch (LDR), slow chat response, minor listing errors.
• Moderate (6-12 Points): Unoriginal content flags, misleading promotional data, recurring SLA failures.
• Critical (24 Points): Severe counterfeit flags, identity fraud, malicious competitor attacks, and Tier-4 safety violations. These bypass the countdown and ban you instantly.

3. Manual Recovery Pathways

When an account hits 24 points, the Seller Center locks most functionality. However, a manual appeal pathway remains open for 30 days. Reinstatement requires a **Corrective Action Plan (CAP)** that proves a technical systemic change. Our agency specializes in drafting these plans to prove that the "Points Balance" was inflated by automated AI false-positives.